Term and Condition

TERM OF USE

Please Carefully read this agreements. By creating an account , Submitting an order or by accessing or using the the website, An App, or Service, You agree that you have read and agree to be bound by the terms and conditions of this agreement.If you do not agree this term and condition, or do not meet the qualification included in this agrements, Orange Buds Web Solutions is not willing to provide you with access to or use of the website or services and you must not access or use the website or services. If you access or use the website or services, you acknowledgement that you meet the qualifications included in this agreement and agree to be bound by this agreement.

These Terms are in addition to your obligations and rights under our Privacy Policy and the Orange Buds Web Solutions Sending Policy (ex. Anti-Spam Policy). For the avoidance of doubt, in the event of a conflict between the Terms and the Privacy Policy, or other terms and conditions posted on the Site, these Terms control. If you are using our Services on behalf of a business, that business accepts these terms. If you are unsure of your rights and obligations under the Terms, please contact us at info@orangebudswebsolutions.com

Modification of these Term

Orange Buds Web Solutions reserves the right to change these Terms from time to time at its sole discretion by posting on the Website or by providing any other notice, such change, update, addition, and your rights under these Terms will be subject to the most current version of these Terms posted on this page at the time of your use. If you do not agree with the Terms, do not use this Site, register for an Account or request Services. We must ensure the highest delivery rates possible for all our customers, this is our motto and keeping this in mind, we have design the following terms of use. If you use Orange Buds Web Solutions, you must read, understand, and agree to the following terms.


Prohibited Content and Industries

Don’t use Orange Buds Web Solutions to send offensive emails, to promote any illegal product, or don’t use Orange Buds Web Solutions name and platform what so ever out of law to harass anyone or harm sentiments of any individual, class, section of society, community. In general, don’t send anything you would be ashamed of showing to others.

  • No Pornography
  • No campaigns selling illegal substances
  • No campaigns that violate the FTC’s CAN-SPAM Law 

Also, there are some industries that send certain types of content that result in higher than normal bounce rates and abuse complaints, which in turn hamper and affect the deliverability of our entire system. No offense meant, but because we must ensure the highest delivery rates possible for all our customers, we do not allow businesses that offer these types of services, products, or content.

  • Illegal goods or services
  • Escort and dating services
  • Pornographic & illicit content
  • Pharmaceutical products
  • Get-rich-quick or work-at-home schemes
  • Gambling services or products

Generally speaking, if you’re in an industry that is frequently associated with spam, you know who you are (it’s probably why you’re reading this far, right?). We make no judgments about your line of business, but we cannot afford to risk our deliverability. In fact, ESPs like ours Orange Buds Web Solutions will not be able to assist you in that case and one should be aware to abide by the law. You will most likely need to look into setting up your own mail servers.

Who Can Use Orange Buds Web Solutions

  • You need to meet these eligibility requirements, to use the our service
  • You must be at least 18 years of age to use Mail Marketer, and can form legally binding contracts/agreement under applicable law.
  • You must complete the registration process and agree to our terms of use in order to use Mail Marketer. All contact information you submit must be true, complete, and up to date.
  • Mail Marketer reserves the right to refuse service or to terminate accounts for any user, and to change eligibility requirements at any time, in its sole discretion

Fees, Refunds, Account Terminations

  • We do not provide refunds for unused email credits (even if we had to shut down your account for violating these terms). We provide 75% return to the customers who have newly registered or unused emails in their account within seven days from purchase of our products and services.
  • Orange Buds Web Solutions reserves the right to (reasonably) change our product pricing at any time. We will send emails notifications to users if and when we do.
  • If a user violates any of the terms outlined here, we reserve the right to terminate accounts, or bar access, without refund.
  • Orange Buds Web Solutions will activate the user accounts only after receipt of the payments. You agree to pay for all emails you send from your account; even if messages are blocked by any third party (we have no control over such recipients, email servers, ISP availability, personal spam filter settings, etc).
  • You are responsible for keeping a backup of your database, email HTML files etc. In case of any server termination, Orange Buds Web Solutions shall not be responsible to restoring the backup files. However Orange Buds Web Solutions will try provide the data backup as an when requested by respective clients (follow privacy  policy for more details in our website).
  • Your email credits will not get roll over and will expire from time to time as per the plan chosen. However, if you do not log in to your account at least once in the months, your account (all data including campaigns, lists) may be deleted permanently from our system. This policy is more about keeping our database clean and efficient than making you buy email credits.

Service Usage Policy

We highly recommend you to send smaller and regular campaigns instead of one large campaign. The volume of email sent at a time should not exceed 1000 at a time to ensure more in boxing and least spamming . Breakup your contact list to 1000 each and sends campaigns one at a time and give time interval between campaigns. This will improve delivery of your emails with large ISP such as Yahoo, Gmail. One can also send larger volumes of emails in single sets like 10,000 or 100,000 but can face poor delivery. Orange Buds Web Solutions do not guarantee any percentage of inboxing or spamming what so ever. But it’s committed to provide its customers with best products and services available. Further more You acknowledge that Orange Buds Web Solution does not control the transfer of data via the internet, and cannot be held responsible for delays or delivery problems arising from internet.

  • We at Orange Buds Web Solutions  strictly follow ZERO percent tolerance & follow NO SPAM policy via the CANSPAM Act and have a right to revoke/cancel the account and also attract a penalty towards the customer as per the law.
  • The email content should not be of spam nature
  • These policies are in accordance with bulk emailing norms setup by major ISP such as Yahoo, Gmail.
  • Our compliance team monitors the service usage, and takes appropriate steps against policy violations.